Privacy Policy
Effective Date: 21st April 2025
At RedPlanet Group, we are committed to protecting your privacy and personal data. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and subsidiaries (AZTI Technology Sdn Bhd and RedPlanet Solutions Sdn Bhd).
By using our website or services, you agree to the terms outlined in this Privacy Notice.
1. Information We Collect
We collect different types of information, including:
- Personal Information: Name, email, phone number, and company details (when contacting us or filling out forms).
- Account credentials (if applicable for login-based services).
- Non-Personal Information: IP address, browser type, device information, and usage data (collected through cookies and analytics tools).
- Business Information: Project inquiries, service requests, and company-related information provided voluntarily.
2. How We Use Your Information
We use the collected information to:
✅ Provide Services – Respond to inquiries, process service requests, and manage client relationships.
✅ Improve User Experience – Enhance website functionality, optimize content, and analyze traffic trends.
✅ Marketing & Communication – Send updates, newsletters, and relevant offers (with your consent).
✅ Security & Compliance – Protect against fraud, ensure data integrity, and comply with legal obligations.
3. Sharing & Disclosure of Information
We do not sell, trade, or rent your personal data. However, we may share your information in the following cases:
📌 Subsidiaries & Affiliates – Shared with AZTI Technology & RedPlanet Solutions for service fulfillment.
📌 Service Providers – Third-party vendors who assist in hosting, analytics, and marketing.
📌 Legal Compliance – When required by law, regulatory authorities, or court orders.
All third-party service providers are bound by confidentiality agreements to ensure your data is protected.
4. Data Protection & Security Measures
We implement industry-standard security protocols to safeguard your data, including:
🔒 Encryption & Secure Servers – Protecting data from unauthorized access.
🔒 Access Control & Monitoring – Restricting data access to authorized personnel only.
🔒 Regular Security Audits – Ensuring compliance with data protection laws.
Despite our efforts, no system is 100% secure. We encourage users to take precautions when sharing personal information online.
5. Your Rights & Choices
You have the right to:
✔ Access & Correct Your Data – Request copies of your personal data and update incorrect information.
✔ Withdraw Consent – Opt out of marketing communications at any time.
✔ Request Data Deletion – Ask us to delete your personal data where legally permissible.
✔ Restrict Processing – Limit how we use your information under specific conditions.
To exercise your rights, contact us at 📧 [Insert Contact Email].
6. Cookies & Tracking Technologies
Our website uses cookies to improve user experience and analyze site performance.
🍪 Types of Cookies We Use:
- Essential Cookies – Required for website functionality.
- Analytics Cookies – Helps us measure website traffic and improve services.
- Marketing Cookies – Used for personalized content and advertising.
You can manage cookie preferences in your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies before sharing information.
8. Updates to This Privacy Notice
We may update this Privacy Notice periodically. Changes will be reflected on this page with the updated “Effective Date” at the top. Continued use of our services implies acceptance of the revised terms.
9. Contact Us
For questions or concerns about this Privacy Notice, you can contact us at:
📍 RedPlanet Group
📧 privacy@[yourdomain].com
📍 [Company Address]